What Can’t ChatGPT Do?

Embracing Soft Skills in the Artificial Intelligence (AI) Era: A Blueprint for Leadership Success

What Can’t ChatGPT Do?
Missy Parsons
April 9, 2024
Leadership & Followership

Have you tried it yet?  ChatGPT or other AI technology?  As the Communications Director for Severn Leadership Group, I hate to admit that I use it regularly.  Whether trying to develop a catchy title, an interesting caption, or a succinct description, AI is much more efficient than I am.  But with all its advantages and putting aside the ethical concerns, there are still some things AI cannot get right.  Continue reading the rest of the blog written by ChatGPT to discover all the things AI cannot do and why strong leaders are even more important in the age of artificial intelligence. 


In today's rapidly advancing technological era, the integration of artificial intelligence (AI) has become ubiquitous across various sectors. As organizations harness AI to boost efficiency and productivity, leadership is experiencing a profound transformation. While technical expertise remains essential, there's a growing recognition of the indispensable value of soft skills in navigating the complexities of the AI-driven landscape. In this blog post, we explore the significance of soft skills in leadership within the context of the age of AI.

Navigating the Age of AI

Artificial intelligence, with its capabilities of automation, predictive analytics, and pattern recognition, has revolutionized business operations. From optimizing workflows to enhancing decision-making processes, AI offers immense potential for driving innovation and growth. Nevertheless, as organizations embrace AI, they must grapple with unique challenges, particularly in the area of leadership.

The Evolving Role of Leaders

In the age of AI, leadership extends beyond technical proficiency. While expertise in AI technologies is valuable, what sets exceptional leaders apart is their ability to effectively leverage these tools and address the associated ethical, societal, and organizational implications. This paradigm shift underscores the need for leaders to cultivate a diverse set of soft skills to complement their technical acumen.

The Significance of Soft Skills

Soft skills encompass a range of interpersonal, communication, and emotional intelligence capabilities essential for effective leadership. In the context of AI, these skills take on heightened significance as leaders navigate complex decision-making processes, collaborate across diverse teams, and foster innovation. Let's delve into some key soft skills and their relevance in the age of AI leadership:

1. Emotional Intelligence (EQ)

Leaders with high emotional intelligence can empathize with team members, understand their perspectives, and navigate interpersonal dynamics effectively. In the context of AI integration, emotional intelligence enables leaders to manage change, allay concerns about job displacement, and cultivate a culture of resilience and adaptability.

2. Communication

Clear and concise communication is paramount in guiding organizational strategies and initiatives related to AI. Leaders must articulate the vision for AI implementation, address stakeholder concerns, and ensure alignment across departments. Effective communication fosters transparency, trust, and buy-in, facilitating smoother transitions and maximizing the benefits of AI adoption.

3. Adaptability

The rapid pace of technological advancement demands leaders who are adaptable and open to continuous learning. In the realm of AI, where algorithms evolve and paradigms shift, adaptability enables leaders to anticipate disruptions, pivot strategies accordingly, and capitalize on emerging opportunities. By fostering a culture of experimentation and agility, leaders can position their organizations for sustained success in an AI-driven world.

4. Creativity and Innovation

While AI excels at automating routine tasks and extracting insights from data, creativity and innovation remain distinctly human attributes. Leaders who foster a culture of creativity, empower teams to think beyond conventional boundaries, explore novel solutions, and leverage AI as a catalyst for innovation. By encouraging experimentation and embracing failure as a stepping stone to success, leaders can unlock the full potential of AI to drive transformative change.

5. Collaboration

Effective collaboration is indispensable in harnessing the collective intelligence of diverse teams and maximizing the impact of AI initiatives. Leaders must facilitate cross-functional collaboration, encourage knowledge sharing, and foster a culture of inclusivity and connectedness. By leveraging the complementary expertise of individuals from diverse backgrounds, organizations can harness the full spectrum of AI capabilities and achieve superior outcomes.


In the age of AI, leadership transcends technical expertise, placing greater emphasis on soft skills that enable leaders to navigate complexities, inspire teams, and drive meaningful change. Emotional intelligence, communication, adaptability, creativity, and collaboration are among the key attributes distinguishing exceptional leaders in the AI-driven era. By prioritizing the development of these soft skills, organizations can cultivate a leadership cadre equipped to harness the transformative potential of AI while fostering a culture of innovation, inclusivity, and resilience.

Analysis and The Severn Leadership Difference 

So how did ChatGPT do at writing about its limitations?  In terms of effectiveness, it was able to write a blog that would have taken me hours to write and edit in about 5 seconds.  The post easily identified the aspects of leadership that are uniquely human and was able to highlight the areas where soft skills are still necessary.  The limitation - ChatGPT cannot add a personal touch.  Writing as an individual, I could have elaborated on each point with anecdotes from my uniquely human leadership experiences.  This vulnerability helps others make the connections necessary for building trust and relationships, essential features of strong leadership and effective teams. 

At Severn Leadership Group we believe that “leadership starts with you, but isn’t about you.”  Uniquely human traits are what allow effective leaders to manage the complexities that go along with building relationships and leading a team of individuals, not computers.  To find out more about how SLG can help you and your team develop the soft skills that transcend changing technologies, sign up for our newsletter or follow us on social media to discover upcoming events and cohorts.  Lasting leadership is about people - not just embracing the newest technology.

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Missy currently serves as the Communications Coordinator for Severn Leadership Group. Before joining the SLG team, Missy spent the first 15 years of her career as an educator with Baltimore County Public Schools. In addition to her role as a BCPS classroom teacher, she supported teachers by developing curriculum and delivering professional development. She applied her leadership skills as a Team Leader, Student Mentor Coordinator, and Professional Development Site Coordinator for Loyola University. She continued her leadership development with a Master of Science in Human Resources and Educational Leadership from Towson University. In 2021, with the birth of her second child, she took a step back from leadership in education to stay home with her two boys before transitioning to the field of communications. She enjoys being able to apply the skills she developed in the classroom to support adult learners in their leadership journey as SLG’s Communications Coordinator. When she is not working, she enjoys reading and getting outside with her three young boys.

What Can’t ChatGPT Do?

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